Welcome to Notai. These Terms (the “Terms”) form a binding contract between you and the operator described in section 1. By creating an account or using the service you agree to be bound by them. If you do not agree, do not use the service.
1. Who we are
The Notai service is operated by Vlăduțescu Dragoș Cătălin (persoană fizică), established in Romania. You can reach us at legal@notai.ro. References to “we”, “us”, “our” mean the operator. References to “you” mean the natural or legal person using the service.
2. The service
Notai is a local-first notes application with optional cloud sync, sharing, AI-assisted features, and collaboration. Some features are free, others require a paid subscription described on our pricing page.
3. Eligibility
You must be at least 16 years old, or older if your jurisdiction sets a higher age for digital consent. By using the service you confirm that you meet this requirement.
4. Your account
- You are responsible for the activity on your account and for keeping it secure.
- You must provide accurate information and notify us if it changes materially.
- You may not share account credentials. Each natural person needs their own account.
- We may suspend or terminate accounts that violate these Terms or the acceptable use policy.
5. Your content
You retain all rights to the notes, attachments, drawings, and other content you create with Notai(your “Content”). You grant us a limited, worldwide, royalty-free licence to host, transmit, back up, and display your Content solely as necessary to provide the service to you and the people you share with. We do not use your Content to train AI models.
You are solely responsible for your Content and for ensuring you have the right to upload and share it.
6. Acceptable use
Use of the service is subject to the acceptable use policy, which is incorporated by reference. We may remove Content or suspend access for violations.
7. Subscriptions, payment, and renewal
- Paid subscriptions are billed in advance for the period you choose (monthly or yearly) via Stripe. Prices and currencies are shown at checkout.
- Subscriptions renew automatically at the end of each period unless you cancel before the renewal date. You can cancel anytime from Settings → Billing.
- You authorise us (and Stripe) to charge your payment method for renewals at the then-current price for your plan and currency. We will email you in advance if the price changes.
- Failed payments may result in your account being downgraded to the Free plan after a grace period.
8. Right of withdrawal & refunds
EU consumers have a 14-day right of withdrawal under Romanian OUG 34/2014. Conditions, exceptions for digital services started immediately, and the procedure for requesting a refund are described in detail in our refund & withdrawal policy.
9. Privacy
We process personal data as described in the privacy policy. By using the service you acknowledge that processing.
10. Intellectual property
The Notai brand, software, and design are owned by us and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable licence to use the service for its intended purpose for the duration of your subscription.
11. Beta features
We may offer experimental or beta features. They are provided “as is”, may be changed or discontinued without notice, and are excluded from any availability commitment.
12. Service availability
We work hard to keep the service available but do not guarantee uninterrupted operation. Planned maintenance is announced in advance where reasonably possible. Status is published at notai.ro.
13. Disclaimers
Except where prohibited by mandatory consumer-protection law, the service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. We do not warrant that the service will be uninterrupted, error-free, or secure, or that it will meet your specific requirements.
14. Limitation of liability
To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to your use of the service is limited to the greater of (a) the amounts you paid us in the twelve months preceding the event giving rise to the claim, or (b) EUR 100. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or business opportunities, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law — including liability for fraud, gross negligence, or wilful misconduct.
15. Indemnification
You agree to defend, indemnify, and hold us harmless from any third-party claims arising from (a) your use of the service in violation of these Terms or applicable law, (b) your Content, or (c) your infringement of any third-party rights.
16. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate access for material breach of these Terms, with notice where reasonably possible. Sections that by their nature should survive termination (sections 5, 10, 13–15, 17–19) survive.
17. Changes to the service or these Terms
We may update these Terms from time to time. Material changes are announced in-app and by email at least 30 days in advance for paid plans. Continued use of the service after the effective date constitutes acceptance of the updated Terms.
18. Governing law & jurisdiction
These Terms are governed by Romanian law. The courts of the competent courts in Romania have exclusive jurisdiction, except where mandatory consumer-protection law in your country of residence grants you the right to bring proceedings before your local courts.
19. Dispute resolution & consumer rights
EU consumers may use the European Commission’s online dispute resolution platform at https://ec.europa.eu/consumers/odr. Romanian consumers may also contact Autoritatea Națională pentru Protecția Consumatorilor (ANPC).
20. Contact
Legal notices: legal@notai.ro. General support: support@notai.ro.